Politique de remboursement
Return Policy
At Gloviea, customer satisfaction is our priority. If you experience any issues with your order, we’re here to help.
Shipping Damage
Our mirrors are carefully packaged and shipping damage is rare.
If your item arrives damaged, please contact us within 24 hours of delivery and provide:
- Photos of the damage
- Photos of the packaging
- An unpacking video (recommended for faster claim processing)
Once verified, we will arrange a replacement or appropriate solution.
Warranty & Quality Issues
All Gloviea products include a 2-year warranty:
- 1-Year Worry-Free Coverage
- Additional 1-Year Limited Warranty
If your product has a quality issue, please email a short video showing the problem to:
Once confirmed as a product defect, we will provide a replacement unit or other suitable resolution.
Returns
Returns must be requested within 30 days of delivery.
To be eligible for return:
- Item must be unused
- In original condition
- In original packaging
Installed or used products are not eligible for return.
For returns not related to product defects or shipping damage, restocking and return shipping fees may apply.
Order Cancellations
Orders may be cancelled before shipment for a full refund.
Once shipped, orders fall under the standard return policy.
Refunds
Approved refunds will be processed to the original payment method within 5–10 business days after the returned item is received and inspected.
Contact Us
For any return, warranty, or order support questions, please contact: